FREE SHIPPING ON ALL PRODUCTS! (please allow additional 2-4 weeks shipping due to COVID-19)

FAQ's

I don't see my size for a certain product. What do I do?
Don't see your size? No problem! Click HERE to request your size and we will work to fulfill your request!
I don't see my favorite color for a product. What can I do to get the color I want?
Don't see your color? No problem! Click HERE to request the color you want and we will work to fulfill your request!
I want to purchase a product that is not depicted on this website. How do I go about doing that?
Don't see the product you want? No problem at all! You can fill out the custom order HERE and we will be in contact with you through email or social media soon!
Why are most of the products slightly more expensive than before?
We have recently transferred our manufacturing services to a couple of overseas manufacturers! In order to give each customer the utmost quality for each product shipped out, we have to pay for better quality materials and courier charges.
How will be notified of new product releases?
You may sign up for our newsletter and you will be notified whenever we have new releases. You will also be given weekly emails on products!
Does Prophet | Envoy create custom orders?
Yes, we do! Click HERE to fill out your very own custom order today!
What is the average shipping period?
Given that our manufacturers are overseas, the average time it takes for our products to be shipped to Boston is 2.5 weeks at least and 4 weeks at most! Please allow 1-2 more days for the product(s) to be shipped to your location via UPS.
What happens if I want to refund a product that I do not like?
Please refer to our Refund Policy in our footer menu or sidebar menu!
I have a certain preference for how I want the Prophet | Envoy logo to be depicted on a custom product. How do I make this vision a reality?
We got you covered! All you need to fill out the custom order form HERE and we will work our hardest to make your vision a reality! Please be as specific as possible about how you would like our logo depicted and we will contact you personally to go over any details.
I would like to be a brand ambassador for the brand. How can I get started?
As of right now, we normally only reach out to large influencers become brand ambassadors for us, but that does not mean we are not on the lookout for more ambassadors! If you feel like you have what it takes, then send us an email at prophetenvoy17@gmail.com or contact us on Instagram or Twitter @prophetenvoy!
Will there be new products coming soon on the website?
Yes, there is! We will definitely be having new products coming soon to the website, so make sure you sign up for our newsletter today to be notified!
I have a suggestion for a new product that should be open to the public. How do I communicate this information?
We are always open to hearing from customers about new products we should make available! You can either contact us directly via email at prophetenvoy17@gmail.com or fill out the custom order form HERE to be able to have your suggestion recorded so we can may talk to you accordingly!
I want to get in contact with the CEO of Prophet | Envoy about a question not listed here. How can I reach him?
Contact Information:
Email: prophetenvoy17@gmail.com
Twitter: @prophetenvoy
Facebook: Prophet Envoy